FAQ

The FAQ (Frequently Asked Questions)

This is your "First Line of Defense" to reduce customer emails.

Q: Where is RRX based? A: We are proudly based in Sydney, NSW. All orders are processed and shipped from our Sydney warehouse.

Q: How do I know my size? A: Our gear is designed with a "modern noir" aesthetic—think oversized hoodies and tailored jackets. Please refer to our Size Guide [Link] before ordering. If you are between sizes, we recommend sizing up for a relaxed riding fit.

Q: How long does shipping take? A: Orders within Australia typically arrive in 3-5 business days via Express Post. International shipping times vary by location.

Q: How should I wash my RRX gear? A: To preserve the high-contrast prints and fabric integrity, wash inside out in cold water and hang to dry. Do not tumble dry.